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Sage Evolution Services

Here you will find information about the Sage Evolution services offered to you by Kiteview Technologies
Kiteview Project Management

Project Management – the basis of successful IT solution implementation

Kiteview provides a project management service for our own implementations and additionally for larger projects where one of our solutions forms part of a larger whole. Our project managers are trained and experienced, and with many projects completed in South Africa, we have the track record to prove it.

To keep track of our projects we use the MARI Projects application that is fully integrated with our internal financial business management system. MARI provides the resources to plan, schedule and control projects. We recognize that Project Management is central to the successful implementation of any of our solutions. We continuously improve our project management skills through regular training and interaction between our project management teams.

The following processes define the course of the project

  • Identify and establish Project Managers, Team Leaders, Stakeholders and participants
  • Identifying key changes in operations and suggesting process changes
  • Compile detailed needs analysis and Specification of Requirements
  • Formulate a Project Review Document with detailed Project Plan, phasing, system design diagram, major configuration settings and responsibilities
  • Schedule regular Project Meetings / Steering Committee Meetings in which Weekly Task lists and Time Summary will be reviewed
  • Implementation of Project Plan and training schedule, which for Pastel Evolution could include:
    • Initial Data Conversion
    • Super-User Training and Piloting
    • End-User Training and Piloting
    • Final Data Conversion
    • Go-Live
    • First Month End
  • Identify post-implementation support requirements (snag list) and a necessary plan of action if required
  • Handover to Pastel Support Desk and commencement of optional Service Level Agreement.
Kiteview Consulting and Implementation

Consulting and implementation – the basis of what makes your business work

We are passionate about what we do, and take pride in implementing software in a professional, competent way that minimizes inconvenience to our customers and allows them to gain a return on their investment as quickly as possible. One of our most important criteria for staff recruitment is a high sense of responsibility. People who care about our customers and will go to any lengths to resolve their problems are the foundation that Kiteview is built on, and the cornerstone of our implementations.

But there is no substitute for experience, and every implementation has the direct involvement of one of our directors or senior consultants. At a senior level within the company we have over 20 years’ experience in implementing financial software at small and medium-sized companies, and this involvement ensures not only that the highest levels of service are provided, but also that the most efficient solutions within the software are found.

Our experience also enables us to work with you to re-engineer your business processes, to change the way you do business to make you more efficient, and more profitable. We strive to add value beyond the software we are implementing, and take pride in automating business processes as far as possible.

As an early adopter of Sage Evolution, we have an in-depth understanding of the product, augmented by our prior experience in products based on equivalent technologies. We are determined to ensure that every site is a reference site.

We will not sell where there is not a close fit, and are convinced of our ability to provide a superior implementation where there is.

Kiteview Integration Tools

Integration – Building and integrating innovative, stable, scalable solutions

In today’s competitive, swiftly changing market, you need to smooth workflow, eliminate cost, make information available and integrate technologies. Application and process assimilation provides the opportunity to save valuable time and resources. For integration to succeed, you need to choose the best systems without being limited by disparate system compatibility. You need dynamic business systems that combine best of breed technology while leveraging off existing investments both in people and software.

Kiteview specializes in providing and integrating your core systems, making your business more efficient.

Integration & Development: The Internet enables software applications to work together more flexibly and efficiently. The harnessing of expertise such as SQL, .NET, ASP, XML, and COM has allowed Kiteview’s Internet and intranet design, development and integration service to consolidate and concentrate on creating an efficient, versatile unit that can handle a wide range of programming, system consolidation and consultancy services.

Data warehousing: Kiteview is a proponent of data warehousing; building central solutions to allow you to access, integrate, transform, and deliver enterprise data from any source for reporting, query and analysis, analytic applications, and performance management. We use a number of tools to achieve this goal.

Established Partnerships: Kiteview enjoys well-established, long-standing business relationships with all our technology partners, making us an invaluable ally to your business. We work with you, creating innovative solutions that enable you to maximise the full potential of your staff and business opportunities. We enhance your technology investment by offering value-added services such as integration, software customization, application development, technical training and support.

IT Infrastructure

If you require a one-stop solution, Kiteview has extensive experience in setting up network infrastructure and servers.

As part of our Service Level Agreements (SLA), we can proactively ensure the smooth running of your network, whether wireless or cable, LAN or WAN, and ensure solid backup and restore methodologies are being used.

Kiteview Report Development – Business Intelligence Reporting

Do you trust your reports that you prepare manually month in and month out? Compiling spreadsheets is slow, laborious, and prone to error.

Your financial, procurement, sales & inventory reports should be produced at the click of a button!

Kiteview specializes in the automation of management reports, using the best technologies available, enabling you to use your time to analyze your key reports, instead of generating them.

Kiteview has many years’ experience in developing reports using the market-leading reporting tools, namely Alchemex also known within Sage Evolution as Sage Intelligence Reporting.

Spend your time analyzing your business instead of reconciling information that is continuously changing all the time, by automating your reports through Sage Intelligence Centre you don’t only have figures you can trust, but you free up your time to focus on your business!

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